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Don't ask how to hack password. (BIOS Passwords)
Post Fri Mar 05, 2004 12:25 pm
Avril New visitors - please read the rules.
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Post Fri Mar 05, 2004 12:25 pm
Avril New visitors - please read the rules.

Posts: 3
Hi there,

I have a really BIG problem! If anyone can help me, PLEASE contact me!

I have a gateway Solo 9300 notebook computer. Three days ago I came to my computer with the fatal blue screen of death stating that it had a "KERNEL_DATA_INPAGE_ERROR...etc 3cc9dab2 - atapi.sys" error. When re-booting my computer I found I miraculously had a hard drive password, which I didn't set! I think I have been the victum of a nasty hacker, as my computer was connected to ADSL (permanent internet connection) I have no idea what to do? I have two years of data, which I am now very sorry to say I cannot get into and did not backup and I've taken it to the only PC techie (who I think is a Guru) I know and he is stumped. It is a toshiba hard drive and I called them, but not only did they say it was stuffed and there is no back door, but that if I put a fresh hard drive in (saving throwing my notebook away) it might do the same thing again! Can anyone help? I can prove that I have purchased it directly from Gateway. I have the receipts (gateway has since moved from Australia) Can anyone give me the information of someone who may be able to help? I'm in Sydney Australia.

The only thing I have been able to do is try one of those password cracking programs and it seems to think that the password starts with a little o with an underscore under it and a u with two little dots above it, but I think that is in ASCII code and I have no idea how to type that in to even try it. I've never dealt with anything like this before, so any help would be greatly appreciated.

Thank you.
Avril


Post Fri Mar 05, 2004 1:05 pm
jiteo BIOS Rookie

Posts: 42
I don't know what happenned there, but what exactly do you mean by password on the hard-drive? A Windows password? Or a BIOS password?

Post Fri Mar 05, 2004 1:34 pm
Avril New visitors - please read the rules.

Posts: 3
Thanks for replying. It seems to be the hard drive password, not the user or supervisor one. I've read about a data retrieval company called nortek www.nortek.on.ca which I'm going to send it to if noone has any better ideas!

Post Fri Mar 05, 2004 3:38 pm
jiteo BIOS Rookie

Posts: 42
My original idea was that you could remove the password by resetting the CMOS. Then I remembered that it was a laptop. So I did a bit of Googling, and I found http://www.pwcrack.com/bios.shtml. If you have access to another laptop, you can stick your disk in there and the password will be gone.

Post Fri Mar 05, 2004 3:44 pm
jiteo BIOS Rookie

Posts: 42
I got the sudden idea that I might have just become accomplice to laptop theft... :) Ah well, what has been said has been said.

Post Fri Mar 05, 2004 4:02 pm
soupy Absentee administrator

Posts: 1086
Location: Ontario, Canada

jiteo wrote:
I got the sudden idea that I might have just become accomplice to laptop theft... :) Ah well, what has been said has been said.


Hence the section in our FAQ that states we do not assist with laptop password problems. :wink:
Flash your BIOS at your own risk.

Post Fri Mar 05, 2004 4:13 pm
jiteo BIOS Rookie

Posts: 42
*growl* ... even after getting a Linux router going I *still* don't know the value of documentation.[/b]

Post Sat Mar 06, 2004 8:33 am
Avril New visitors - please read the rules.

Posts: 3
Hi there,

I have the documentation to prove that I bought it, so don't worry, you're not helping anyone who has stolen anything!

I've tried re-setting the cmos and my IT guy has put it into another laptop, the password is attached the the hard drive, not the bios it seems.

I'm going to try a company called Nortec unless noone has any better ideas.

Thanks for your help.

Bright Blessings,
Avril

Post Tue Mar 09, 2004 5:01 pm
soupy Absentee administrator

Posts: 1086
Location: Ontario, Canada

Like our FAQ says, you'll need to take it to an authorized service centre.
Flash your BIOS at your own risk.

Post Thu Feb 10, 2005 9:23 pm
Sharedoc Notebook Genius

Posts: 679
Location: Finland
The problem might be that operating system has been corrupted for some reason.

What you can do is to remove the laptop 2.5" hard disk and connect it to normal PC IDE disk capble with a 2.5"/3.5" IDE-adapter unit. Adapter can be bought from computer shops and they cost ~10 Euro.

PC bios will detect the disk and you can access the files as any disk partition. Best is to find a PC with the same/similar operating system

Post Sat Feb 19, 2005 11:26 am
Ritchie BIOS Guru

Posts: 761
Can you boot off a floppy? Disable the HDD in the BIOS if necessary?

If you can do this I think you just have to salvage whatever data you can and then do a clean O/S reload.

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