DDR DIMM Warranty Return Problem

Recommended by Wim's BIOS...

by **JEWilson** » Mon Oct 16, 2006 12:43 am

Req some help identifying a DDR DIMM.

Elixir M2U51264DS8HB3G-75B 512MB DDR-266 MHz CL2.5.

The problem is the shop where purchased has closed.
Require to source distributor of the DIMM instead.
Live in the UK.

The DIMM has a label with barcode stating warranty void if removed.
The label has a decal detailing a blue (hatched) letter O with
a solid blue T inside but to the right of the letter O.

The DIMM has failed. Any help greatly appreciated for
warranty return.

by **edwin** » Mon Oct 16, 2006 7:40 am

Doesn't sounds familiar. What was the name of the shop?

by cp » Mon Oct 16, 2006 9:26 am

did you try elixir's global RMA?

http://www.elixir-memory.com/pol_rma.asp

by **JEWilson** » Mon Oct 16, 2006 9:37 am

Hi - the RMA link does not work. Hmmm - typical.

The memory is greater than one year old. Elixir state this is the
length of their warranty but... depends on country where
purchased.

by **edwin** » Mon Oct 16, 2006 7:01 pm

What shop? Maybe we can track down the owner and find out where he got this stuff...

by **JEWilson** » Wed Oct 18, 2006 2:11 pm

Edwin n'all,

Thx.
The shop was based Glasgow, Scotland called Infinity Computers
I believe. The shop is now closed and has been for some time.

If I could identify the distributor from the decal - see previous
post in thread, I could contact them and get the DIMM replaced.[/img]