Lenovo Y510P: Deleting UEFI Settings From A Laptop?

[Cy-Kill]

I bought a laptop [Lenovo IdeaPad Y510P], but it was obviously a display copy, and it still has their company name as the main username. I thought doing a factory reset would get rid of it under users, but it still shows up.

But it turns out, after booting into Windows 8, it shutdown and locked itself and showed the companies address and mentioned an unlock password if I didn't have an Internet connection, I connected it and it rebooted back into Windows 8.

Is there a way to delete all that stuff, and if so how, because I don't want to have to go through the same thing every single time I need to do a factory reset?

[edwin]

http://support.lenovo.com/en_US/diagnos ... D=HT062483

If that doesn't work turn to the company that is shown in there to ask them for the password. If you cannot contact them I hope you got the original receipt of purchase so you can take it to the nearest Lenovo service center to ask for assistance.

[Cy-Kill]

I no longer live in the same city as the place I purchased the laptop because I moved across the country, plus it was one of those "mom & pop"-type computer shops.

Me, keep a receipt from that long ago, actually, I usually lose receipts the same day I buy something.

The thing you linked to doesn't mention UEFI, I can't tell if that would get rid of this issue with UEFI.

[edwin]

yeah I am assuming that blowing everything off to factory defaults includes any UEFI settings. If not, they can't call it factory defaults. It sounds like you didn't try this so far.

[Cy-Kill]

Well, I don't understand what they mean by 'pre-desktop', any ideas?