Bios Upgrade Assistance

[AndyTeg]

I have an old PC which was built for me in September 2000. It is a Pentium III 1Ghz. (Socket 7, with the i810 chipset from Intel)

I have installed this week, a Trust USB 2.0 PCI card into one of the free PCI slots. Although this has installed and connected up fine in Windows XP (drivers installed perfectly) The device does not appear to be functioning as required. When I add a USB 2.0 device, Windows warns me that a high speed device is connected to a low speed hub (even though that is not the case now)

I have a diagnostic program (FreshDiagnose) which has provided the following hardware report. Do I need to upgrade my bios?

Motherboard Information
Motherboard Model 6A69MAB9
Motherboard Vendor AOpen
Chipset Model 82810e 810e Chipset Host Bridge and Memory Controller Hub
Chipset Vendor Intel Corporation
BIOS Model Award Modular BIOS v6.00PG
BIOS Vendor Award Software Inc.
BIOS Id 09/14/2000-i810-W83627HF-6A69MAB9C-00
BIOS Date 09/14/00

Processor Info (from BIOS)
Socket Designation Socket 370
Processor Type Central Processor
Processor Family Pentium III Family
Manufacturer Intel
Processor Version PENTIUM III
Procesor ID 0000068A-0387F9FF
Supported Voltage(s) 1.6 Volts
Current Voltage 1.6 Volts
External Clock 134 MHz
Maximum Speed 1000 MHz
Current Speed 1000 MHz
Processor Status CPU Socket Populated, Status Enabled
Processor Upgrade Slot 1
L1 Cache Handle $08
L2 Cache Handle $09
L3 Cache Handle N/A

[Denniss]

Sounds more like a driver problem or softwar ein general .
Do you have SP1 installed ?

How many USB controllers are listet in device manager ?
How are they called there ?
-> Enhanced OHCI or similar ?

Are you sure your USB2.0 is really a USB2.0 card ?

[Ritchie]

You need three things for USB 2.0. The controller and the device, which you say are both USB 2.0 versions, and also a USB 2.0 cable. With any of these three components not being USB 2.0 the device will go back to an earlier USB standard. I recently installed a new USB 2.0 printer; the controller was USB 2.0 but it seemed slow until I purchased a USB 2.0 cable and this increased the speed of the printer (previously I had a USB 1 cable).

As Denniss notes, you need also to have USB 2.0 drivers for the controller.

Note: I doubt your PIII processor would be running on Socket 7; I think PIII usually used Socket 370, especially on a mobo with the i810 chipset.

[AndyTeg]

I have SP1 installed on Windows XP. I am running Pro.

I am sure the card is USB 2.0 (why wouldn't it be?)

On the point with the USB2.0 cable, I can confirm that for all the USB2.0 devices I have a USB2.0 cable.

Do I need Bios upgrade or not? It is rather confusing as I have an AWARD Bios and an AOpen motherboard. My board is not listened on the download section of the AOpen site.

Thanks for your help and any future assistance.

Andrew

[KachiWachi]

There has been a recent change in terms for USB 2.0.

USB 1.1 is now known as USB 2.0.
USB 2.0 is now known as USB 2.0 High Speed.

There is also something new called USB "On the Go" for hand-helds, cell phones and digital cameras.

As Denniss mentions, a USB 2.0 High Speed port will "advertise" itself as an Enhanced Host Controller, with a USB 2.0 Root Hub.

You might need to go back to the store...

[ajzchips]

Your board should be of the AOPEN MX3W and MX3W Pro families of boards.

The exact model should be either printed on your mobo somewhere (perhaps the BIOS sticker), or should appear when booting (first few BIOS messages).

What I did notice in some of the MX3W (& Pro) updates past 9/2000 (yours) were several USB fixes for other issues, but who knows...

Note: BTW, I identified your board here: http://y2k.nstl.com/html/Aopen_y2k_compliant.html

[ruelnov]

BIOS update for MX3W Pro mainboard found here:

http://download.aopen.com.tw/downloads/ ... ad+Chinese

Latest release is dated 08/13/2001 (R1.33).

I have examined this bios file with Modbin6, and the following information was revealed which matched your supplied BIOS ID String:

BIOS Version: Award Modular BIOS v6.00PG
BIOS Info: 07/27/2001-i810-W83627HF-6A69MAB9C-00
BIOS ID: 6A69MAB9
BIOS Message: MX3W Pro R1.33 Jul.27.2001 AOpen Inc.

I have also verified the checksum (135Eh) of this bios file to be correct.

The manual which can be downloaded at this site also says it supports Win XP.

Hope this helps.

[ajzchips]

But the BIOS message hasn't been given in the first post, so we have to find out if it's the pro or non-pro or whatever version.
Both the pro and non-pro seem to use the same ID, but the releases are different, so it seems.

[AndyTeg]

I carried out the bios upgrade as recommended by ruelnov and it worked a treat.

Thanks for all your help. Next job (which I will open in a new posting) is the bios upgrade to my personal PC (AMD Athlon 600MHz with an American Megatrends bios)

Regards,

Andrew