Cannot access BIOS, getting error message about user.exe

BIOS update, EIDE card, or overlay software? (FAQ Hard disk recognition)
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Ballantradoch
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Hello, I am new to this forum, I hope someone can help.

I have a problem with a Compaq Armada 1550MDT. There was a .dll error and I am getting an error message saying, "Error loading user.exe, reinstall Windows".

I went to do that and the laptop won't even read my CD Drive to reinstall windows. I wanted to change the BIOS to read my CD before my floppy or hard drive and I tired hitting F10 at bootup, but NO GO.

Any suggestions??? HELPPPPP!!!
Ritchie
BIOS Guru
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Are you sure the key to access your BIOS is F10? If not, have you tried other keys and key combinations, such as F2, DEL and CTRL+ALT+ESC?
KachiWachi
The New Guy
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Location: Pennsylvania, USA

What version of Windows is this?

Can you verify that user.exe still exists on the target drive, and is the correct file size/date/etc...?? What was the .dll error?

I'm sure F10 has worked before (has it??), but I think there is another F-key that gets you into the Compaq BIOS as well...but I forget which it is at the moment.
Ballantradoch
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The Windows version is 98, the original .dll error message was, "cannot load ddeml.dll" That came up 2-3 times will booting up.

I thought F10 was the proper one too but, nothing happens. I think I have to reload Windows but I can't get into the BIOS.....Richie can you find the right F key or suggest another way?

Thanks
Denniss
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Contact:

http://www.techadvice.com/w98/err_with/ddeml.htm

You may want to visit Compaq/HP website to get a manual for your computer .Usually the way into Bios is hidden inside the manual
Ritchie
BIOS Guru
Posts: 761
Joined: Wed Oct 30, 2002 5:17 am

I don't know what the correct BIOS access key would be on a Compaq, let alone your machine - I was only guessing. But if I have other guesses or ideas I will let on.
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