My CD-ROM does not work

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russell
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Hi!

My CD-ROM is not working. I checked under Device Manager under Hard Disk Controllers and there was a yellow exclamation mark beside the Primary and Secondary Controllers. So I replaced a new cd-rom and found out that it is still not working. I have done everything I think is possible but none of them seemed to work.

Is there a better way to make my CD-ROM work?

Please help!

Thank you very much!

: You can email me directly with your response at rmoraga @ tom-petrus.com
ajzchips
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When you unplug the CDROM, do the exclamation marks disappear?
russell
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ajzchips wrote:When you unplug the CDROM, do the exclamation marks disappear?
No, it does not. It just remains as it is.
ajzchips
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What motherboard do you have?

Have you tried removing the hideous entries from the Device Manager and reboot to have Windows redetect/reinstall them?
russell
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I am not quite sure what type of motherboard I got. But the computer itself is made from Micron with a P3 processor and an Award Bios. Although, I have not removed the entries.
ajzchips
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Then go ahead and try.
russell
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Would upgrading the BIOS help resolve this problem?
ajzchips
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Not really. CDROM compatibilities were solved long ago. The only ones showing up lately are usually with DVD drives.
russell
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Thanks a lot for all your help!

Cd-rom is still not working properly. I am able to insert a disk but the cd-rom will not read it. The problem actually shows, under the Device Manager, on the primary and secondary ultra ata controllers.
russell
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Just an addition to further clarify the problem, when I open up My Computer, I do not see the cd-rom drive on the listings below.
NickS
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To paraphrase ajzchips:
Have you tried removing the offending entries from the Device Manager and reboot to have Windows redetect/reinstall them?
Tested patched BIOSes. Untested patched BIOSes.
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ajzchips
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heh.. Nick... didn't like "hideous", eh? :)
NickS
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Well, I think those pretty little yellow circles with the question marks are quite cute in their own strange way. :)
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russell
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It prompted me to remove the parent device.

If I remove the parent device and the primary and secondary controllers and I restart the computer afterwards, would Windows automatically re-install them or do I have to manually do it?

Thanks!
NickS
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It should pick them up automatically.
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