DDR DIMM Warranty Return Problem

Is your memory not fully recognized? (Intel VX chipset Memory recognition)
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JEWilson
Chip off the ol' block
Posts: 109
Joined: Wed Oct 11, 2006 12:51 am

Req some help identifying a DDR DIMM.

Elixir M2U51264DS8HB3G-75B 512MB DDR-266 MHz CL2.5.

The problem is the shop where purchased has closed.
Require to source distributor of the DIMM instead.
Live in the UK.

The DIMM has a label with barcode stating warranty void if removed.
The label has a decal detailing a blue (hatched) letter O with
a solid blue T inside but to the right of the letter O.

The DIMM has failed. Any help greatly appreciated for
warranty return.
edwin
The Hardware Archivist
Posts: 6286
Joined: Wed Mar 20, 2002 7:11 pm
Location: Netherlands
Contact:

Doesn't sounds familiar. What was the name of the shop?
edwin/evasive

Do not assume anything

System error, strike any user to continue...
cp
BIOS Guru
Posts: 1914
Joined: Mon Oct 21, 2002 9:07 pm
Location: Germany

did you try elixir's global RMA?

http://www.elixir-memory.com/pol_rma.asp
JEWilson
Chip off the ol' block
Posts: 109
Joined: Wed Oct 11, 2006 12:51 am

Hi - the RMA link does not work. Hmmm - typical.

The memory is greater than one year old. Elixir state this is the
length of their warranty but... depends on country where
purchased.
edwin
The Hardware Archivist
Posts: 6286
Joined: Wed Mar 20, 2002 7:11 pm
Location: Netherlands
Contact:

What shop? Maybe we can track down the owner and find out where he got this stuff...
edwin/evasive

Do not assume anything

System error, strike any user to continue...
JEWilson
Chip off the ol' block
Posts: 109
Joined: Wed Oct 11, 2006 12:51 am

Edwin n'all,

Thx.
The shop was based Glasgow, Scotland called Infinity Computers
I believe. The shop is now closed and has been for some time.

If I could identify the distributor from the decal - see previous
post in thread, I could contact them and get the DIMM replaced.[/img]
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