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My CD-ROM does not work
Posted: Thu Sep 26, 2002 11:39 pm
by russell
Hi!
My CD-ROM is not working. I checked under Device Manager under Hard Disk Controllers and there was a yellow exclamation mark beside the Primary and Secondary Controllers. So I replaced a new cd-rom and found out that it is still not working. I have done everything I think is possible but none of them seemed to work.
Is there a better way to make my CD-ROM work?
Please help!
Thank you very much!
: You can email me directly with your response at rmoraga @ tom-petrus.com
Posted: Fri Sep 27, 2002 12:12 am
by ajzchips
When you unplug the CDROM, do the exclamation marks disappear?
Posted: Fri Sep 27, 2002 12:16 am
by russell
ajzchips wrote:When you unplug the CDROM, do the exclamation marks disappear?
No, it does not. It just remains as it is.
Posted: Fri Sep 27, 2002 12:54 am
by ajzchips
What motherboard do you have?
Have you tried removing the hideous entries from the Device Manager and reboot to have Windows redetect/reinstall them?
Posted: Fri Sep 27, 2002 1:03 am
by russell
I am not quite sure what type of motherboard I got. But the computer itself is made from Micron with a P3 processor and an Award Bios. Although, I have not removed the entries.
Posted: Fri Sep 27, 2002 1:56 am
by ajzchips
Then go ahead and try.
Posted: Fri Sep 27, 2002 1:59 am
by russell
Would upgrading the BIOS help resolve this problem?
Posted: Fri Sep 27, 2002 3:28 am
by ajzchips
Not really. CDROM compatibilities were solved long ago. The only ones showing up lately are usually with DVD drives.
Posted: Fri Sep 27, 2002 3:35 am
by russell
Thanks a lot for all your help!
Cd-rom is still not working properly. I am able to insert a disk but the cd-rom will not read it. The problem actually shows, under the Device Manager, on the primary and secondary ultra ata controllers.
Posted: Fri Sep 27, 2002 3:39 am
by russell
Just an addition to further clarify the problem, when I open up My Computer, I do not see the cd-rom drive on the listings below.
Posted: Fri Sep 27, 2002 10:34 am
by NickS
To paraphrase ajzchips:
Have you tried removing the offending entries from the Device Manager and reboot to have Windows redetect/reinstall them?
Posted: Fri Sep 27, 2002 1:50 pm
by ajzchips
heh.. Nick... didn't like "hideous", eh?
Posted: Fri Sep 27, 2002 1:53 pm
by NickS
Well, I think those pretty little yellow circles with the question marks are quite cute in their own strange way.
Posted: Sat Sep 28, 2002 12:25 am
by russell
It prompted me to remove the parent device.
If I remove the parent device and the primary and secondary controllers and I restart the computer afterwards, would Windows automatically re-install them or do I have to manually do it?
Thanks!
Posted: Sat Sep 28, 2002 12:02 pm
by NickS
It should pick them up automatically.
