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Help Please!

Posted: Fri Nov 12, 2004 5:45 pm
by el_locota
Wasn't sure where to post this so here it is!

I have a problem with my computer, it won't shut down once I have been connected to the net (ADSL). If i turn it on without the modem on, however, it shuts down fine. Someone told me to disable the network card in BIOS under intergrated peripherals which led me here......

I know how to get into BIOS and there is a heading called peripherals, but i can't tell which is my network card, and i don't want to disable something i shouldn't! There is only 5 things n there so I was hoping someone coudl tell me how to find out which is the network card?

Thanks
El xx

Posted: Fri Nov 12, 2004 6:07 pm
by ajzchips
What board? What card? Give more info...

Posted: Fri Nov 12, 2004 6:15 pm
by el_locota
Hi there!

I have no idea about this sort of stuff, but I looked on the receipt and the motherboard is called "Intel PIV 3.0GH 800FSB Hyper Thread". It doesn't say what the network card is called. I can post the five or so things it says in the BIOS if u like maybe u can tell from them?

Thanks so much,
El xx

Posted: Fri Nov 12, 2004 8:45 pm
by ajzchips
Didn't they give you the motherboard manual with your system?

Posted: Sat Nov 13, 2004 5:57 am
by el_locota
No they didn't.........I used to have a Soltek mainboard, I had the manual for that, I recently got it upgraded to a pentium 4 and new motherbard, but got no manual with it.

Will just shut down the puter and get those things from peripherals and post back here.

El xx

Posted: Sat Nov 13, 2004 6:07 am
by el_locota
OK here goes, hope this makes sense to someone :D

Also forgot to mention the guy said the reason it won't shut down is a prob with the network card, this computer is not networked but has a card so I just want to disable it and still be able to get on the net.

In the BIOS it has a menu "Peripheral Configuration" it has:

Serial Port A [Auto]
Parralel Port [Auto]
Mode [Bi-Directional]

Audio [Enabled]
Onboard LAN [Enabled]
ASF Support [Enabled]

Are any of these the network card?

I also noted under the "boot" menu, that "PXE Boot to LAN" is disabled, would this mean anything?

El xx

Posted: Sat Nov 13, 2004 6:45 pm
by ajzchips
Onboard LAN

Posted: Sun Nov 14, 2004 4:24 am
by el_locota
Hi again...

I just disabled onboard LAN and the computer still doesn't shut down properly.

El xx

Posted: Sun Nov 14, 2004 6:55 am
by ajzchips
What OS?

Posted: Sun Nov 14, 2004 7:11 am
by el_locota
Windows ME

:D El xx

Posted: Sun Nov 14, 2004 2:57 pm
by ajzchips
If it's an ADSL USB modem, I'd consider looking for driver updates...

Posted: Sun Nov 14, 2004 4:13 pm
by el_locota
Thanks....yes it is an adsl modem, i just found a driver update and installed it but still not shutting down properly.

All it does it dumps to a blanks screen and i have to press restart and then the power button to switch it off....which is making it run scandisk everytime for "improper shutdown".

Thanks for your help, i may have to take it to a shop to get fixed I think.

El xx