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Cannot access BIOS, getting error message about user.exe
Posted: Sat Jul 17, 2004 11:04 pm
by Ballantradoch
Hello, I am new to this forum, I hope someone can help.
I have a problem with a Compaq Armada 1550MDT. There was a .dll error and I am getting an error message saying, "Error loading user.exe, reinstall Windows".
I went to do that and the laptop won't even read my CD Drive to reinstall windows. I wanted to change the BIOS to read my CD before my floppy or hard drive and I tired hitting F10 at bootup, but NO GO.
Any suggestions??? HELPPPPP!!!
Posted: Sun Jul 18, 2004 10:59 am
by Ritchie
Are you sure the key to access your BIOS is F10? If not, have you tried other keys and key combinations, such as F2, DEL and CTRL+ALT+ESC?
Posted: Sun Jul 18, 2004 1:54 pm
by KachiWachi
What version of Windows is this?
Can you verify that user.exe still exists on the target drive, and is the correct file size/date/etc...?? What was the .dll error?
I'm sure F10 has worked before (has it??), but I think there is another F-key that gets you into the Compaq BIOS as well...but I forget which it is at the moment.
Reply to Richie
Posted: Mon Jul 19, 2004 7:47 pm
by Ballantradoch
The Windows version is 98, the original .dll error message was, "cannot load ddeml.dll" That came up 2-3 times will booting up.
I thought F10 was the proper one too but, nothing happens. I think I have to reload Windows but I can't get into the BIOS.....Richie can you find the right F key or suggest another way?
Thanks
Posted: Mon Jul 19, 2004 11:29 pm
by Denniss
http://www.techadvice.com/w98/err_with/ddeml.htm
You may want to visit Compaq/HP website to get a manual for your computer .Usually the way into Bios is hidden inside the manual
Posted: Tue Jul 20, 2004 1:57 am
by Ritchie
I don't know what the correct BIOS access key would be on a Compaq, let alone your machine - I was only guessing. But if I have other guesses or ideas I will let on.
