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USB Problem

Posted: Mon Mar 03, 2003 7:36 pm
by jayb
I have a Chaintech 6BDU M101 Motherboard. I installed Win 2k on it after a bios update, and now my Intel 82371 AB/EB PCI to USB Universal Host Controller gives this problem:

Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. (Code 35)

Click Troubleshoot to start the troubleshooter for this device.

What can i do?

Thanks in advance,

Jochem

Posted: Tue Mar 04, 2003 2:19 am
by ajzchips
What's your current BIOS release? Our Associate, DennisS, seems to be great at hunting down Chaintech BIOSes...

Posted: Tue Mar 04, 2003 6:35 pm
by jayb
6BDU0 5 1999/3/5
Note:
Feature: 1.Processor ID Feature appears only when Pentium III is plugged (this CPU ID option is switched off by default !)
2.Adds Win98 ACPI Feature
3.Allows IDE HDD ATA/66 to run in Mode 2

Got it from http://www.chaintech.dk/Downloads/MBBIOS.htm

I first installed:

Denmark
USA
6BDU0 1 1999/6/23
Note:
Feature: 1.Solve the problem that System Fan does not work
2.Solve the problem that NT40 CD can not be booted up from CD-ROM
3.Add 66x7.5, 100x5.5, 100x6, 100x6.5, 100x7 to SeePU menu
4.Improve compatibility with some Y2K test software on RTC roll-over test
5.Fixes RTC date/time adjust not correct

Then installed windows 2k. I don't know if my bios version before the one from 1999/3/5 would have worked, cause the floppy i saved it on is broken...

Grtz JayB

Posted: Tue Mar 04, 2003 8:29 pm
by Rainbow
This seems to be the latest one:
06/23/1999-i440BX-W977TF-2A69KC39C-00
06/23/1999
http://www.chaintech.com.tw/FILES/6xMB/6BDU0623.EXE

Posted: Wed Mar 05, 2003 1:46 am
by jayb
I know, but it still doesn't work, any other solutions?

Posted: Wed Mar 05, 2003 3:23 am
by Denniss
Maybe Clear CMOs and the "Load Setup/Performance Defaults" in Bios helps - Configuration Data might be confused with the newer Bios
and/Or delete the USB Controller in Windows and let it re-detect

Are there resources assigned to this device ? > If not is a manual assigning possible ?

Posted: Mon Apr 21, 2003 11:04 pm
by uk_jih
I am in the same position as you.

I have Windows XP and Windows 2000 loaded and both of them give me huge problems. At least Windows 2000 will work reasonably well, although USB and serial support both show up as exclamation marks in windows 2000.

I replaced the BIOS with the latest version from bios upgrades and installed 2 pentium 850 cpus and still problems perserver.

I have emails outstanding to Chaintech and Biod upgrades and wait for an answer.

Let me know if you get any further.l

Posted: Thu Apr 24, 2003 10:36 am
by uk_jih
:D

In your BIOS change to MPS 1.1 in the BIOS instead of 1.4.

It worked a treat for me.

USB works great for the first time.

Credit to Ivor Hewitt for this solution.