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Please help me

Posted: Sat Jul 17, 2004 8:48 am
by ro0ke
Last December I purchased an eMachine T6000. It came with one stick of 512MB Samsung Memory. I recently purchased a stick of Kingmax 512 memory and tried to install it in the other slot. After I tried rebooting, the computer booted up, but the screen was blank. I removed the Samsung stick and replaced it with the Kingmax. It booted up fine. Then I tried taking out the Kingmax and placing the Samsung in the other slot. I got the blank screen again.

Obviously this one slot isn't working, is there a reason for this?

Also my comptuer only reports I'm using 256MB of memory.

BIOS ID: 62-1113-009999-00101111-040201-VIA_K8-1XXXX000
OEM Sign-On: MS-6741 V1.22E 111303
BIOS Date: 11/13/03
BIOS Type: AMI
Chipset: VIA 82C3188 rev 1
Super I/O: Winbond 697HF rev 2 found at port 2Eh
OS: WinXP SP1
BIOS ROM Socket: Yes
BIOS ROM Size: 256K
Memory Installed: 256 MB
Memory Max: 2048 MB
CPU: AMD Athlon(tm) 64 Processor 3200+ 2000 Mhz MAX: 3000 Mhz

I updated my chipset with the VIA 4 in 1, but I don't know if that was the right one. Can anyone help me please?

Posted: Sat Jul 17, 2004 2:32 pm
by KachiWachi
I'm trying to understand your post.

Is the original stick recognized as 256 or 512?

The original stick works in one slot, but not the other (no other sticks installed but the original)?

Posted: Sat Jul 17, 2004 7:38 pm
by ro0ke
Both sticks are recognized as 256MB.

I have 2 memory slots. The Samsung was orginally in slot 2. I first tried putting the Kingmax in slot 1 while the Samsung was in slot 2. The computer booted up, but the screen was blank.

Then I tried taking both sticks out, and putting the Kingmax in slot 2. That worked and the computer booted up fine. Then I tried putting the Samsung in slot 1 with nothing in slot 2 and it didn't work.

I'm thinking slot 1 is either defective or the bios doesn't support it or something.

Here's more info from Belarc Advisor

http://mail.roadfly.com/ro0ke/specs.doc

Posted: Sat Jul 17, 2004 10:00 pm
by Rainbow

Posted: Sun Jul 18, 2004 2:20 am
by ro0ke
That looks like it, here's a pic:

Image

I updated my chipset, or at least tried a while ago. I don't know if it was the right one or what, I think I used the VIA 4 in 1.

Posted: Sun Jul 18, 2004 2:05 pm
by KachiWachi
Well, if the original stick is 512MB, and the machine reports it to be 256MB, something is wrong!!

Do you have a part number for the memory stick? Is the right type of memory being used?

Posted: Sun Jul 18, 2004 8:13 pm
by ro0ke
Okay, there was one sticker on the Samsung memory and 3 one the Kingmax:

Samgsung KOREA
PC3200U-30331-B2
M368L6423ETM-CCC
512 MB PC3200 DDR CL3


Kingmax 512MB DDR 400
IC:32Mbx8 FHAS
MPXC22D-38KT3R
S/N:E46019601001

MPXC22D-38

20-156-006(331080)

Posted: Wed Aug 04, 2004 12:54 pm
by NickS
Sorry to come in on this late, but if the original memory was not fully recognised, and you only bought the machine in December, can you take it back ?