I have a really BIG problem! If anyone can help me, PLEASE contact me!
I have a gateway Solo 9300 notebook computer. Three days ago I came to my computer with the fatal blue screen of death stating that it had a "KERNEL_DATA_INPAGE_ERROR...etc 3cc9dab2 - atapi.sys" error. When re-booting my computer I found I miraculously had a hard drive password, which I didn't set! I think I have been the victum of a nasty hacker, as my computer was connected to ADSL (permanent internet connection) I have no idea what to do? I have two years of data, which I am now very sorry to say I cannot get into and did not backup and I've taken it to the only PC techie (who I think is a Guru) I know and he is stumped. It is a toshiba hard drive and I called them, but not only did they say it was stuffed and there is no back door, but that if I put a fresh hard drive in (saving throwing my notebook away) it might do the same thing again! Can anyone help? I can prove that I have purchased it directly from Gateway. I have the receipts (gateway has since moved from Australia) Can anyone give me the information of someone who may be able to help? I'm in Sydney Australia.
The only thing I have been able to do is try one of those password cracking programs and it seems to think that the password starts with a little o with an underscore under it and a u with two little dots above it, but I think that is in ASCII code and I have no idea how to type that in to even try it. I've never dealt with anything like this before, so any help would be greatly appreciated.